Frequently Asked Questions
1. What brands of disposable vapes does Vapers Ecig offer?
At Vapers Ecig, we offer a wide selection of high-quality disposable vape brands, including Bang, RandM, Elf Box, Vapsolo, Waspe, Vapme, FIZZY, Mrvi, and more. Our collection features some of Europe’s most popular and reliable brands, ensuring satisfaction for both retail and wholesale buyers.
2. Do you offer bulk buying or wholesale discounts?
Yes! Our business is designed to support bulk orders with competitive discounts. Whether you’re a retailer or distributor, we provide attractive pricing for large quantities. Our bulk orders come with a best price guarantee to help you get maximum value.
3. Which countries do you ship to?
We currently ship to many countries across Europe, including:
- Germany
- France
- Italy
- Spain
- Netherlands
- Belgium
- Poland
- Portugal
- Sweden
- Austria
If you don’t see your country listed, feel free to contact us for more information.
4. What payment methods do you accept?
Vapers Ecig offers a variety of payment options to make your purchasing experience smooth and secure, including:
- Credit and debit cards
- PayPal
- Bank transfers
- Cryptocurrency (e.g., Bitcoin, Ethereum)
If you have a preferred payment method, please contact our customer service team for further assistance.
5. How long does shipping take?
Shipping times vary based on your location and the size of your order. For most orders within Europe, delivery typically takes 10 to 14 business days. We work hard to ensure that your products arrive safely and on time.
6. Are your products authentic?
Yes, all products sold on Vapers Ecig are 100% authentic. We source our vapes directly from manufacturers or authorized distributors to ensure genuine, high-quality products.
7. What are the minimum order quantities (MOQs)?
Since we cater to wholesale and bulk-buying customers, we have minimum order quantities to maximize your savings. MOQs vary by brand and product type, and we aim to offer flexible options to meet your business needs.
8. Do you offer tracking for orders?
Yes, once your order is shipped, you will receive a tracking number via email. This allows you to monitor your shipment’s progress in real-time until it reaches you.
9. Can I return or exchange items?
We accept returns or exchanges for products that arrive defective or damaged during shipping. If there’s an issue with your order, please contact us within 7 days of receiving your items, and we’ll gladly assist with a return or exchange.
10. Do you offer customer support?
Absolutely! Our customer support team is here to assist with any questions about products, bulk orders, or general inquiries. You can reach us by email, phone, or through our website’s contact form.